Vision
To be a leading business transformation, operational excellence, franchise advisory and digital solutions partner in Asia, empowering organizations through strategy, innovation, automation and sustainable growth.
From Strategy to Systems. From Processes to Performance.
We begin with the business, not the technology: we study how your organization actually runs, redesign the processes and controls, then build the systems that hold the new way of working.
Business Transformation | Operational Excellence | Digital Innovation
Book a discovery meetingWhat is slowing your organization down?
Strategy
Direction and governanceStrategic planning and business model
Corporate governance
Franchise feasibility and readiness
Organization structure and role clarity
Processes
How the work runsCurrent-state process mapping
Lean Six Sigma gap analysis
SOPs and operations handbook
Employee handbook and policies
Systems
What holds the new waySWELDO SYS™ HR and timekeeping
SWELDO PAY™ and ACCOUNTING™
MTRS ERP™
MTRS Clinic Management System™
Performance
What we measure afterKPI design and reviews
Training and change adoption
Continuous improvement
We begin with the business, not the technology.
MTRS Management Consultancy Firm is a business transformation, management consulting, operational excellence, franchise development and technology solutions company.
Unlike traditional consulting firms or standalone software providers, we integrate management consultancy with customized systems development. We study how each client actually operates, map current workflows, identify risks and bottlenecks, redesign processes, define controls and KPIs, and only then configure or develop the technology the new operating model needs.
Mission
To deliver practical, measurable and customized consulting and technology solutions that improve efficiency, profitability, scalability, compliance, service quality and long-term competitiveness.
Core values
- Integrity
- Objective advice, protected client confidentiality, professional accountability.
- Excellence
- Measurable improvement in quality, speed, cost, service and performance.
- Innovation
- Business insight, process engineering, automation, analytics and responsible AI.
- Customization
- Solutions built around each client's real operating model and priorities.
- Partnership
- With leaders and teams through assessment, implementation, adoption and improvement.
Strategy and processes come first.
Six consulting practices from one integrated team, from direction and governance to the handbooks and procedures your people work from every day.
StrategyDirection and governance
Business Management Consultancy
Strategic planning, business model development, startup advisory, market expansion, corporate governance, organizational development, change management, business development, performance management.
Franchise Development
Feasibility and readiness assessment, franchise model and fee structure, financial modeling, operations design, brand standards, training framework, recruitment and expansion planning, monitoring systems.
Franchise documentation: Franchise business model and feasibility study, franchise operations and training manuals, brand standards and implementation guides, franchise disclosure and agreement templates, subject to legal review, franchise sales kit, recruitment process and launch support, compliance, performance, royalty and branch monitoring dashboards.
Organizational Development
Organization structure, role clarity, competency frameworks, workforce planning, performance systems, leadership development, team alignment, change adoption.
ProcessesHow the work runs
Operations Excellence
Operational audits, process mapping, value stream mapping, gap analysis, workflow optimization, productivity improvement, waste elimination, quality management, KPI design, continuous improvement.
Operations Handbook Development
Corporate and departmental manuals, SOPs, workflows, forms and templates, service standards, quality procedures, escalation protocols, business continuity plans.
Employee Handbook Development
Company policies, code of conduct, attendance and leave, compensation and benefits, discipline and due process, data privacy, workplace ethics, safety, employee development.
We do not simply build software. We transform businesses through systems.
When the operating model is right, MTRS configures or develops the systems that support it, as standalone modules or one integrated enterprise ecosystem.
Then the systems that hold the new way of working.
Our own platforms, configured to your validated workflows, or a system developed for you.
SWELDO suite
Human resource, timekeeping, payroll and workforce management for Philippine organizations.
- SWELDO SYS™
- HRIS, employee lifecycle, timekeeping, leave, performance, training and self-service.
- SWELDO PAY™
- Payroll processing, statutory configuration, deductions, loans, final pay, payslips and payroll reports.
- SWELDO ACCOUNTING™
- General ledger, receivables, payables, cash, bank reconciliation, budget, assets, taxes and financial dashboards.
MTRS ERP™
Administrative, financial, commercial and operational functions in one platform, phased in by priority, readiness and budget.
- People
- HR, timekeeping, payroll, performance
- Finance
- Accounting, ledger, receivables, payables
- Operations
- Procurement, inventory, asset management, workflow automation
- Commercial
- Sales, CRM, quotations, orders
- Management
- Executive dashboards, KPIs, alerts, approvals
MTRS Clinic Management System™
For clinics and medical practices: Front office, medical records, laboratory, radiology, pharmacy, billing and HMO, telemedicine, analytics.
Includes responsible AI-assisted healthcare automation. AI features are subject to requirements validation, privacy controls, clinical governance and applicable regulation.
Customized system development
- ERP, HRIS, payroll, accounting, CRM, inventory, procurement and asset management systems
- Clinic, medical center, laboratory, pharmacy and hospital information systems
- Franchise management, learning management, workflow and compliance platforms
- Mobile apps, web portals, API integrations, analytics and BI dashboards
- Role-based access, configurable workflows, e-approvals, notifications, audit trails and reporting
Design principles
- Process-led
- Technology follows validated workflows and business requirements.
- Integrated
- Data flows across authorized modules, so nothing is encoded twice.
- Scalable
- Architecture grows with new branches, users and modules.
- User-centered
- Interfaces and workflows built for adoption and day-to-day use.
- Control-focused
- Approvals, access rights, audit trails and reporting strengthen accountability.
- Supportable
- Testing, training, deployment support and an improvement plan come with it.
And the performance that follows.
Savings and productivity gains are established during discovery and validated against your own baseline, never promised up front.
- Less manual work, rework, delay and avoidable error
- Standard workflows, policies, controls and accountability
- One flow of information across people, finance, operations and healthcare
- Real-time management visibility through dashboards and analytics
- A better experience for employees, customers and patients
- Processes and systems ready for expansion, franchising and multi-branch operations
Typical project governance
- Executive sponsor and steering committee
- Client project lead and MTRS engagement lead
- Approved scope, milestones, deliverables and change control
- Status reviews, risk logs, decision registers and acceptance criteria
- Privacy, access control, security, backup and continuity defined per project
How an engagement runs.
Six stages, and the first one is a conversation.
1Discovery meeting
60 to 90 minYour goals, pain points, users, systems, branches, priorities and the outcomes you want.
Book this stage2Business assessment
Organizational review, process assessment, systems evaluation, operational audit, opportunity analysis.
3Solution and proposal
Scope, approach, deliverables, timeline, responsibilities, investment, assumptions and expected outcomes.
4Project kick-off
Stakeholder alignment, governance, workplan, data gathering, process mapping and launch.
5Development and implementation
Consulting, documentation, configuration or development, testing, training, migration, deployment.
6Monitoring and improvement
User support, KPI reviews, issue resolution, enhancements and continuous improvement planning.
Industries we serve.
- Healthcare
- Medical clinics, hospitals, diagnostic centers, laboratories, pharmacies
- Retail and hospitality
- Retail, e-commerce, food and beverage, hospitality, tourism
- Industry and logistics
- Manufacturing, logistics, supply chain, distribution
- Services and education
- Professional services, BPO, education and training
- Property and public sector
- Real estate, property management, cooperatives, government, SMEs, startups
Why MTRS.
- One integrated partner
- Consultancy, process engineering, documentation, technology, implementation and improvement support.
- Operational depth
- We study your actual workflows instead of relying on generic assumptions.
- Lean Six Sigma approach
- Solutions target variation, waste, bottlenecks, defects, delays and weak controls.
- Executive perspective
- Strategy, governance, people, operations, finance, service and technology, connected.
Thea Rimando-Sy, MBA, MiM
Founder and Chief Executive Officer
Thea is a business transformation consultant, organizational development strategist, operations excellence practitioner, healthcare management consultant, franchise development specialist and digital transformation leader. Her approach combines strategic direction, operational immersion, process improvement, documentation, people development and customized business systems.
Leadership focus: Building efficient, accountable, scalable, technology-enabled organizations.
- Academic credentials
- Master of Business Administration (MBA); Master in Management (MiM)
- Professional qualifications
- Six Sigma Black Belt; Lean Management Practitioner
- Areas of expertise
- Business transformation, operations excellence, organizational development, healthcare management, franchise development, systems development, digital transformation
Let’s transform your business through strategy, systems and operational excellence.
Book a discovery meeting- Mobile
- 0976 326 8795